About
DeAI Labs, operating under the brand Mira, is a leading provider of AI-driven solutions for enterprise knowledge management and workflow automation. Situated in Tutzing, Germany, and serving the European market, particularly the Mittelstand (small and medium-sized enterprises), Mira is committed to enhancing operational efficiencies through innovative AI technologies. The company's flagship offerings, Mira Ask and Mira Automate, integrate seamlessly with existing enterprise systems to provide a unified platform for querying and automating business processes.
Solutions
Mira Ask is a sophisticated enterprise search tool designed to streamline access to organizational knowledge. It connects disparate data sources such as ERP, SAP, Oracle SQL, and collaboration tools like SharePoint and Google Drive. By indexing and analyzing relational databases and documents, Mira Ask delivers precise answers, leveraging the Mira Kontext Engine to ensure contextually relevant and audit-ready responses. This tool empowers users to interact with their data without needing specific query languages or waiting for scheduled reports.
Mira Automate takes automation to the next level by transforming repetitive tasks into automated workflows. This product allows enterprises to define process goals and rules, ensuring that tasks like ticket management and response drafting are handled efficiently. The system is designed to integrate smoothly with various enterprise applications, offering customizable automation based on specific business needs.
Technology
Mira's technology stack is built with a strong emphasis on data sovereignty and compliance, aligning with the EU AI Act and GDPR standards. The solutions are hosted within the EU, ensuring that client data remains secure and under their control. The Mira Kontext Engine is central to the platform, providing robust semantic indexing and role-based access, which ensures that all answers and automated processes respect existing access rights and are fully traceable back to their original sources.
Customer Stories
Among its clientele, Mira has made significant inroads with organizations like komuna GmbH, which serves approximately 700 local administrations. In this high-demand environment, Mira's solutions have facilitated the management of up to 400 support requests daily, demonstrating the platform's capability to enhance productivity and streamline support operations. This case study highlights Mira's ability to deliver on its promises, maintaining high customer satisfaction and operational efficiency.